Return Policy

At Handcrafted Haven, we want you to love every handmade item you purchase. If something isn’t quite right, we’re here to help.

Eligibility for Returns

You may request a return within 30 days of receiving your order. Items must be unused, in their original condition, and in their original packaging.

Non‑Returnable Items

• Custom or personalized items
• Digital products
• Gift cards
• Final‑sale or clearance items

Refunds

Once your return is received and inspected, we’ll issue a refund to your original payment method. Refunds typically take 5–7 business days to process.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, contact us within 7 days and we’ll make it right at no cost to you.

Contact Us

For return requests or questions, email us at support@handcraftedhaven.com.